TERMS OF SALE
CUSTOMER SERVICE
We aim to do everything we can to ensure that you are fully satisfied with your broom, and with proper care, it should provide years of good service.
If you have an issue with a product you have received from us, we'd ask you to please contact us by e-mail at lesbalaitiers@gmail.com or by mail using the contact details provided below: La Balaiterie, 4, route de Boudeville, 76560 Prétot-Vicquemare, Normandy, France.
PRIVACY POLICY
When you visit La Balaiterie.fr (the website), we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device.
Also, when you browse the website, we collect information about the individual web pages or products you visit, the website or the search terms that referred you to us and information on how you interact with the website. We call this automatically-collected information, “Device Information” and ordering information. This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase on the website
USE OF YOUR PERSONAL DATA
We use the order information that we generally collect to fulfil all orders placed through the website (including the processing of your payment information, organization of shipping and provision of invoices and/or order confirmations).
We may also use this data to communicate with you; screen our orders to detect any potential risk or fraud; and when you have subscribed to our newsletter, send you information or advertisements relating to our products or services, such as news, sales and events.
We use the device information we collect to help us detect risk potential and fraud (in particular, your IP address), and more generally to improve and optimize the website (for example, by generating analyzes on how our customers navigate and interact with La Balaiterie.fr, and to assess the success of our marketing and publicity).
SHARING YOUR PERSONAL INFORMATION:
We share your personal information with third parties to help us as described above. For example, we use WIX to power our online store - you can find out more about how WIX uses your personal information here: https://www.WIX.com/about/privacy.
We also use Google Analytics to help us understand how our customers use the website - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout .
Finally, we may also share your personal information to comply with laws and applicable regulations, to respond to a subpoena, search warrant or any other lawful request for information we receive, or to protect our rights. If you have signed up for our newsletter, we use your personal information to provide you with announcements of new product creations, sales and events where you can meet us.
DATA RETENTION:
When you place an order through the website, we will keep your information of order for our records unless and until you ask us to delete this information.
CHANGES:
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT:
For more information about our privacy practices, if you have any questions or if you wish to file a complaint, please contact us by e-mail at lesbalaitiers@gmail.com or by mail using the contact details provided below: La Balaiterie, 4, route de Boudeville, 76560 Prétot-Vicquemare, Normandy, France.
WHOLESALE ENQUIRIES:
If you are interested in stocking our products in your retailer, please contact us using the contact page of our website.
PAYMENT:
- Debit / Credit Card
- PayPal
